Next up was a visit to the fabulous rooftop viewing deck, where I was in absolute AvGeek heaven. My typical intl business goes to UA but based on routing we flew Virgin and the airport experience at LHR, flight attendant professionalism and friendliness, quality of the soft products including food, on board bar experience all exceed any US carrier. Onboard food was good, but the lack of menus was a one-off blip and spoiled the experience more than I would have expected (I was surprised to learn how much I am influenced by reading a fancy description of the food I am about to eat!). Looks like a great flight with Virgin. Depart: 9:50PM The experience kicked off in style using Virgin Atlantic’s Upper Class Wing at Heathrow’s Terminal 3. At the rear of the cabin was a bar, for use of Upper Class passengers during the flight. That read as follows: I find Virgin Atlantic’s menu design to be thoughtful. Virgin Atlantic places Upper Class at the front of its Boeing 787s, with 31 seats in a 1-1-1 layout: Window seats are labelled 'A' and 'K', with the centre spots as 'G'. First impressions of the cabin were that it was rather dark and gloomy. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Now, if AM would just improve their food (and tear down MEX and start over). That’s an additional 9 points on top of the 1 point you earn for these purchases. Had a poor week of sleep due to watching the Australian Open tennis all night. I flew also very often on BA services, and they were also good, but VS always was special. This was really good, much better than I was expecting. Somehow the bus ride to the terminal took 15 minutes, and even from where we were dropped off it was still a long walk to immigration. There was a wide range of seating, from more formal dining to bubble chairs hanging from the roof, and although the lounge felt busy (and buzzy), there were seats available in all the different areas. Otherwise it looks pretty pretty good. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Right at that door was Virgin Atlantic’s signature onboard bar. The way the cabin is configured, there are 11 seats along the left windows. Last September, Hubby and I took a VA flight from Las Vegas to London on a 787 with the exact seat configuration. I was on a short 4.5 hours in economy from LHR to TLV and there was a hot meal and before landing they gave a snack and as I’m Jewish and have a KSML and the snack was kosher for all passengers which I really appreciated because on other flights that give snacks I can’t eat it. As this route is usually operated by Virgin’s new Boeing 787 Dreamliner, I thought it’d be a fun way to travel between to of the cities I spend the most time in. The flight attendants were personable and the cabin was great. My only reservations is that I find SWISS to have better food and larger restroom. Looks like a W hotel. In addition to Virgin’s multiple flights between New York JFK and London Heathrow, the airline runs a daily evening flight from Newark. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. The amenity kit bag was made by Hershel and contained the usual items, including socks, eye mask, Virgin Atlantic-branded pen, earplugs, toothbrush, toothpaste and Rituals-branded body moisturizer, lip balm and eye cream. One Mile at a Time is owned by PointsPros, Inc. Pro tips: this is an average business class seat: Add a Tip. Wi-Fi was available for £4.99 for 40 MB or £14.99 for 150 MB. About an hour before landing I was brought my breakfast, based on the card that I had filled out before departure. Pass. Another annoying factor was that the position of the screen and the way it folded out meant it has to be fixed either out or in while there was food on the table. ... Boeing 787 engine. They fly their 787 Dreaminer service between the two cities with an awesome Upper Class experience. Required fields are marked *. I find the layout of the seats kind of odd, and the mood lighting to be annoying. I just wish Virgin would become a full SkyTeam member, although with the new Flying Blue CodeShare they are almost de facto. Though in many ways the mood lighting is just a distraction from what’s otherwise a subpar business class seat. These herringbone seats are definitely on the narrow side, and lack storage. Enjoy complimentary access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world. Virgin Atlantic has a new Upper-Class product but, for the time being, that product is only available on the airline’s Airbus A350 aircraft so the cabin being reviewed here will be the cabin most flyers will find themselves in when they book Virgin Atlantic’s Upper Class.. All in all, this is a solid product to cross the Atlantic. Experience the famous Virgin Atlantic Upper (business) Class on this Boeing 787-9 flight from London to Shanghai. But I would’ve raised holy hell! To all female [and male, and X gender] travelers: be aware and guard your purse! OMG! Just by earning the welcome bonus on the card, you could earn enough points for a one-way Upper Class flight between New York and London. The rest of the experience wasn’t, though. OJ accompanied my beautiful Concorde views, then the inflight drinks service kicked off soon after takeoff. If you are going to lie it should be more plausible. All in all a great flight. Please view our advertising policy page for additional details about our partners. Sometime during the flight while I slept, my purse stowed under the footwell was ransacked and I lost around $4500 in cash. And how unappetising that lighting makes the food look…. For what it’s worth, the 47,500 miles price was for a “standard” season ticket, while a “peak” ticket would have cost 57,500 miles. Virgin Atlantic’s Upper Class cabin is their top most cabin offering. As the launch of TPG UK grew even closer, I had to take yet another trip across the Pond to TPG headquarters in New York. The FAs asked if I wanted anything else to eat, but without a menu, I was at a bit of a loss. Lastly, I should mention that I could have avoided the carrier surcharges by booking through Delta, as they don’t impose surcharges for Virgin Atlantic awards originating in the US. It was a short walk to Gate 19, and there were no queues when I arrived. My wife and I flew out of JFK Terminal 4 back in September 2017 to LHR with Delta, and while at JFK, we were able to spend sometime in the Virgin lounge and really enjoyed our time. Was that lighting that horrible in person? It was difficult — and required clearing the whole tray table — to push the screen out midmeal. Virgin Atlantic business class menu & breakfast card. It’s not like their fares are discounted for the bad seats or anything. The amenity kit had socks, eyeshades, earplugs, a pen, a dental kit, and some lotions. Again the screen position was problematic, with not much of a gap to fit my little legs in. Talking loudly to your hubby about it? My trip from arrival at the gate to aircraft took less than a minute, and I was warmly welcomed at the doors and asked if I knew where I was going. PS, Lucky any plane on heading back to Australia any time soon? Of the 19 business class passengers, only one other person didn’t go right to sleep. I asked the crew if they could flip the bed for me. However, for booking last minute they would have charged an unconscionable 160,000 SkyMiles (which is outrageous when there’s saver award space). Galleys are located at the front near the flight deck, with the bar at the rear and restrooms just behind. I also noticed crew calling passengers “guys.” I actually quite like that informality, and informal is perhaps part of the Virgin brand, but I know some people hate this. Receive complimentary benefits through American Express Travel with an average total value of $550 with Fine Hotels & Resorts® program at over 1,100 properties. Upper-class is well beyond our budget so looked forward to Virgin’s Premium Economy. Thanks for the picture of the hot towel, most instructive. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. BA seats At 7 across in Club World look better than this. Both VS and BA had to fly me whenever I needed/wanted. 3. I instructed the Uber driver to follow the signs to the Upper Class wing, and we arrived at a barrier. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Those were the days. REVIEW REVIEW Virgin Atlantic Upper Class Las Vegas 787… The Boeing 787 Dreamliner is one of the newest and most sophisticated airliners in history. There didn’t seem to be any availability issues, although I did arrive at the lounge four hours before my departure time. Top picks: 2A-5A. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Yes sorry my mistake. Earn 75,000 Membership Rewards® points | Terms Apply. Spread the love. Lastly, a menu and breakfast card were waiting on my ottoman upon boarding. @Anna – so did you report it to the police? Do we really need 3 pictures of the moving map? I gave my last name and flying route to the person on the other end of an intercom, and within seconds the barrier swung up. Passengers in Upper Class are permitted to bring 2 pieces of carry-on luggage plus 1 personal item. Unfortunately the bed as such is hard, and the mattress sheet doesn’t do much to help. While not super premium, I like it a lot. They were not the best window seats for looking out, as they faced inward, and as a huge window gawker, it was not my favorite setup. Virgin Atlantic has 31 Upper Class seats on the 787-9, all located between doors one and two. I will never take another VA flight with this seat configuration where there is no place to safely stow valuables. Please view our advertising policy page for more information. Starting January 1, 2021, earn 5X points on up to $500,000 on these purchases per calendar year. Apparently no Virgin aircraft had been delivered their menus that day. I like that they serve the meal directly on the tray table, rather than bringing it out on a tray. The flight attendants onboard were fabulous: very attentive, witty, and still polished. Upper Class passengers can enjoy a new iteration of Virgin Atlantic’s iconic ‘Upper Class Suite’ which incorporates all of the popular features of this along with some new design elements. A shame, and such an easy fix. Terms apply to the offers listed on this page. Upon arrival I headed to the Virgin Atlantic arrivals lounge, which I’ll be reviewing in the next installment. I would like to subscribe to The Points Guy newsletters and special email promotions. I only briefly used the Wi-Fi, and found the speeds to be decent, though not as good as Gogo 2Ku or Viasat. Every other time I’ve flown Virgin Atlantic the flight attendant has introduced themselves by name and asked if I was familiar with the seat, though they didn’t do that this time around. I found that this was the perfect opportunity to pitch Virgin Atlantic’s Upper Class product on its newer 787-9 Dreamliners against the crustier — but four-engine — Airbus A340s. To the side of the seat was a small tray that could be folded down, where there was a bottle of water. He said we had a light load, and that we’d be cruising at an altitude of 37,000 feet for our “rapid flight” of 5hr45min. I made an appointment at the Spa as soon as I entered. It was only a day flight, so no pajamas and no desire for me to sleep, so I watched a movie lying down, the logistics of which weren’t perfect. Read on for my honest review. Passengers were offered predeparture Champagne and orange juice. A 5MB file took 38 minutes to download. He chronicles his adventures, along with industry news, here at One Mile at a Time. A Review of Virgin Atlantic 787-900 Upper Class LHR – HKG. As in, “Richard personally asked me to say this.” I don’t think this should become a thing…”On behalf of Alex Cruz…”. I will be travelling to Africa soon and will be going Upper class, so I shall surely feedback on my experience. ), and the menu was extensive, with the option to have light snacks, hot dinner, and/or hot breakfast. @Lucky not to turn this into a grammar blog, but to Frederick’s comment, the more efficient sentence would’ve been “Virgin Atlantic even offers hot breakfast…” – the “does” is unnecessary 😉. I’d highly recommend avoiding the last few rows on a daytime flight, though on a short redeye there wasn’t anyone using the bar. Five minutes after takeoff the seatbelt sign was turned off. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. It was really out of this world. and be SANE and don’t carry $4500 cash in you purse/waller/pocket. I’m not sure how you could’ve proved you had that much money with you. VS0046 New York (JFK) to London (LHR) A RED VENTURES COMPANY. If you'd like to participate in the discussion, please adhere to our commenting guidelines. It was stocked with some snacks and drinks including a hefty bottle of Grey Goose vodka! This Boeing 787 had the older Virgin Atlantic seats, which flip over into a flatbed. Was he doing it to be self-important I wonder? There were three classes on the Virgin’s 787-900; Upper Class, Premium Economy and Economy. @anna tseng. Friday, January 24 Whenever I fly VA, and they announce the number of passengers onboard, it’s never that many. I managed to fall asleep pretty quickly, and woke up about 90 minutes before landing in London. It will be interesting to see if it gets added at any other London airports. Got so tired of travels, just made them a quick overnight trip…arrive in the AM, do my meetings, and leave on the PM departure. We booked my trip between London and New York as a round-trip award, so we paid a total of 95,000 Virgin Atlantic Flying Club miles and about $845 in taxes and fees. Used to fly VS once or twice a week between NYC-LON. I selected the champagne. Not only was the food good, but my meal was done just over 45 minutes after takeoff. You said a few weeks ago formatting the pics took a long time so you could have saved some time by not including 2 of them! We may receive compensation when you click on links to those products. Further details about the configuration is available on SeatGuru Seat Map Virgin Atlantic 787-900. I made my way to the Virgin Clubhouse. The new Virgin Upper Class seat being rolled out on its A350s will be a real game changer, Jordan Aviation could launch US flights with a former Emirates plane, How pilots keep their skills sharp during COVID-19 downtime, You can now add select Chase business cards to Apple Pay, Blue Cash Preferred® Card from American Express. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The Balik salmon starter came with a celeriac-and-pea salad and was really tasty, and was served with a selection of bread. Airlines aren’t liable for cabin bags. Now that’s rare! On top of that, service was quick, which is important on these flights. For instance, 2A is a window seat and 7G is in the middle. I reviewed the Virgin Atlantic Clubhouse lounge at Heathrow Terminal 3 here. Looks like a fun flight for under 6 hours. Virgin Atlantic business class dinner service — appetizer. It was quite annoying that there was no in-between, but it did make for a more satisfactory bed with fewer lumps and bumps. Long story short, VA says it’s not responsible for our loss. Thankfully (and oddly), the bar was left practically deserted for most of the flight. Upon the conclusion of my meal I was asked if I wanted turndown service. Virgin Atlantic Upper Class turndown service. Many people want to know, is premium Economy worth the upgrade. We ended up landing at 9AM, and had just a five minute taxi to Terminal 3. Virgin Atlantic has their transatlantic soft product down to a science, especially for these painfully short East Coast to London flights. I didn’t want to be shy ordering, so I moved seats and plowed through the menu once TPG UK social media whiz Liam joined me in the lounge. The service really was brilliant. Virgin Atlantic does even offer hot breakfast, which many airlines don’t on such a short flight. and I’m a man who doesn’t wear a bra! Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. I decided to order some fresh fruit and yogurt, some bircher muesli, and a “cookie bake.”. Get the best seat possible with our Virgin Atlantic 787-9 seating chart and traveler seat reviews. Virgin Atlantic Boeing 787 Upper Class Cabin While the cabin is dense and I’m not a fan of herringbone seats, there’s no denying that the Upper Class cabin is quite sexy-looking, at least on the 787. The theft was discovered before we landed and the theft reported to the main stewards. Add a Review. Having recently reviewed Virgin Atlantic’s A350 business class, I figured it made sense to also review their 787 business class. The seats had a relatively small IFE screen compared to other products, a power outlet and USB socket. You should have a money bag you can strap round your torso. The amenities were top notch (amenity kits, pajamas, etc. I assigned myself seat 11A, the window seat on the left side in the last row. Extending Virgin Atlantic entertainment system. We booked this as a return flight, and paid 95,000 Virgin Flying Club miles and £648 tax. And it is good they do on a short flight, BA I got a full meal after takeoff but then only soggy roll, fruit and yoghurt/muesli thing for breakfast returning from New York early last year. That aside, I enjoyed the review, thanks! WhatsApp messages were OK, but not photos, and Slack was a struggle. Virgin Atlantic has solid bedding, with a nice duvet and a large pillow. 1. Luckily, too, Virgin is pretty generous when it comes to offering award flights on its own metal. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I went for a tomato juice and Diet Coke, asking for the tomato juice to be extra spicy. We took this flight in May 2019. Now that is the kind of service an AvGeek needs! many people prefer a firmer bed to sleep on and that is why the VS bed was designed to flip over in this way – softer for sitting and firmer for sleeping. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Nice guy. There were also some headphones waiting at my seat, which weren’t particularly high quality. Seat 6A looked like a better choice for window positioning, whilst still away from the galleys and toilets at either end of the cabin. The seats in Aisle A (port side of the plane) have their own aisle while aisles G … *Bonus value is an estimated value calculated by TPG and not the card issuer. None of the items stood out, but they were all handy on this relatively short flight. Can’t stand those seats pointing away from the windows. The Upper Class on the 787 consists of 31 flat bed seats that are arranged in a 1-1-1 configuration. That’s more than sufficient, given that almost no one actually eats. Somewhat lurid. That was your foolish decision to leave in your purse. The food and beverage options were also brilliant. The Points Guy will not sell your email. I took Seat 7A, a window seat in this 1-1-1 configured cabin. Be the first to review this seat! Early 2020, I flew with Virgin Atlantic in Business Class (or Upper Class, as it’s called by the airline) from London to New York. Virgin Atlantic Upper Class bar 787 Virgin Atlantic has 31 Upper Class seats on the 787-9, all located between doors one and two. I gave my last name and flying route to the person on the other end of an intercom, and within seconds the barrier swung up. I’m just gobsmacked with the amount you eat 🙂, “Virgin Atlantic does even offer hot breakfast, which many airlines don’t on such a short flight.”. It’s actually one of the best MSW episodes. Compounding this issue was the fact that 7A was actually missing a window directly behind it, so there was one less place to look out, and a little less light. The seat controls were to the right of the seat, and were easy to use. @ Frederik — To be clear, I was saying that they *do* offer hot breakfast, unlike some other airlines. There was a bar, a deli counter with salads and smoked salmon, frozen yogurt and at-seat dining. I booked my Upper Class ticket directly through Virgin Atlantic’s Flying Club program just a day before departure. Virgin Atlantic Carry-On Allowance: Passengers in Economy Light, Economy Class, Economy Delight, and Premium are permitted to bring 1 piece of carry-on luggage plus 1 personal item, such as a handbag or small backpack. Virgin has some good redemption options off the back of easy-to-earn points and a lounge at Heathrow that alone almost makes flying Virgin Atlantic worth it. seat nk ... Virgin Atlantic Boeing 787-9 Seat Reviews [1] Pro tips: this seat is near the galley: Add a Tip. It was painfully slow, though. Please check your email to confirm your subscription. They loaded it up on Tabasco, but this was all at the top — the juice wasn’t stirred and no stirrer was provided, so I got to enjoy a spicy shot followed by bland tomato juice. Register here to save your space. On the 787 Virgin Atlantic charges for Wi-Fi based on data, with the following costs: While the pricing is on the steep side, at least 500MB is a very big allowance, should you be on a daytime flight where you need to work. You have a lockable bag to put it in t go right to sleep than I facing! Seats had a good view of the items stood out to me Atlantic offers pajamas in business dinner. 1 point you earn for these purchases per calendar year many times on this Boeing 787-9 Dreamliner a man doesn’t! Your Enthusiasm worth the upgrade bank advertiser different area, the staff were with me take! 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