Welcome to Shareyouressays.com! 27th August - 2009 Dear Mr. Rant, I have received your letter dated 17th August - 2009 complaining about the electrical goods we supplied to you. Include photocopies of purchase orders, contracts, or invoices that will validate your claim. We are very sorry for such destabilizing encounters you have been faced with. I paid an amount of $350 for the same and requested its delivery to my residence, today morning. Most companies recognize two types of customers including the ones who complain when they are not happy, and the ones who keep quiet and do not complain. Date… Store Manager… Store/Retailer Shop name… Address… Sub: Complaint about Damaged Goods. To avoid further inconvenience and annoyance to customers, as well as expense to ourselves, we are now seeking the advice of a packaging consultant in the hope of improving our methods of handling. © 2021 - Business Letter Samples | Formal Letter Formats. For any queries or suggestions please contact or write to me at the email … World’s Largest Collection of Essays! 555 E. Chandler St. Alden, CA 55555. Use these draft emails or letters as a guide when you want to put your complaint about goods into writing. Dear (Name), Thank you for prompt despatch of the goods. As the complaint mentions, the blinds are stained, smudged and cannot be raised and lowered with the desired smoothness. Name of the customer], We appreciate your prompt action in alerting us about order# [number]. Be sure to include any “enclosures” mentioned in the letter. To compose such a letter quickly and efficiently, use our apology and replacement for damaged goods sample letter. They make unpleasant sound in the process. Damaged Goods Complaint Letter This package contains (1) Instructions & Checklist for Complaint about Receiving Damaged Goods; and (2) Damaged Goods Complaint Letter; This form is designed to assist you in drafting a letter of complaint when you receive goods that are damaged. They let your customers know you care about their experience with your company and that you will respond to their concerns. I am writing to you because I would like to make a complaint for some damaged goods that I ordered. Kindly note that if I do not hear from you in the next 7 days regarding the replacement of goods, then I would be bound to proceed further to lodge a complaint against the company at appropriate consumer and legal forum. Email to Complaint for Damaged Goods. Reply To Complaint Letter Concerning Damaged Goods, How to Format and Write a Simple Business Letter, Best 5 Email Marketing Hints for Generating a Strong Campaign, How To Write Sales and Promotional Letters. • The letter should contain your contact information, including your name, phone number and email address as well as an account number that is associated with the purchase. This is a letter that can be used to request a refund, repair or replacement of goods that are either damaged or do not meet the suppliers' description. If you have a camera handy, take photos of the damage straight away so that you have a full record of the problem. Despite the care we take in packing goods there have recently been several reports of damage. The glasses you have may be destroyed. We have kept aside these six doz. Downloads are subject to this site's term of use. 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