We were flying From London Heathrow to Hawaii on the following routes: The TransAtlantic legs were operated by Virgin and the USA Legs were operated by Delta. There was also the Wander wall obviously for anyone wanting to grab their own Snacks. You know what it feels like schlepping into economy — like you’re in grade school, being shuffled into a que one-by-one to board an overcrowded bus with zero personal space and extra germs. Virgin Atlantic Premium Economy a330 Entertainment and Amenities. Introduction: Having flown both British Airways World Traveler Plus cabin and Virgin Atlantic’s premium economy cabin tens of times across the Atlantic, I am going to be comparing pricing, seating and comfort, service, food and drinks, entertainment. The pillow is white and has a white cotton cover with a small cut out to fit more ergonomically around the neck. On top of this, your bags are prioritized. Flight Review: Premium Economy On Virgin Atlantic 787 Dreamliner. The Premium Economy cabin is separate from both the economy Cabin and the upper-class cabin. BACKGROUND. Join me on my Virgin Atlantic Premium flight from London Heathrow to Delhi. The discipline and skills are not at the level one will see in Asia and the Middle East and sitting close to the galley numerous items are being dropped during the meal service which is sometimes followed by rather colourful language. I am in seat 21G which is an aisle seat in the bulkhead row. The only negative we really have is the system is the same for all passengers. For standard seats, the seat pitch is 38-inches with a width of 20 inches between the armrests. But really Airline food is never fantastic and this is as good as any other flight. Of course, we can’t really blame Virgin Atlantic for this…Can we? This gives a very personal, fast and attentive service. This all sounds great but how does it play out in practice and is the product as good as it sounds? For some, the thought of “slumming it” back in economy is horrifying for other, like us we really rate the Virgin Economy Product so an upgrade is a luxury rather than an essential. I was at 50 hours + Since actually getting any decent sleep so taking photos of my breakfast had become pretty unimportant! The meal was followed by a tea/coffee in a real mug. It even helps ease the process at the airports each end. Treat yourself to Premium. 2x23kg Baggage – Yes, you read that right 2 bags EACH, Much Larger leather Chair in 2-4-2 config, Upgraded Meal with Real Plates and Cutlery, Wander Wall – Help yourself to Snacks and non-alcoholic drinks in-flight. It’s not the worst value out there, but customers are unlikely to have the free-flowing web experience that is possible with the often more generous time-based allowances. Getting off the plane and through immigration first is kind of pointless if you have to stand for an hour while everyone else’s bags get to the conveyor first. Just drop us a comment below, we love to hear from you. After 10+ hours in the air, this is the last thing you need. The Cabin crew retired from view for the majority of the flight as they were aware of the need for most to try and sleep but we did notice frequent trips through the cabin, in stealth mode, offering juice and water to anyone who was awake. We used our points to fly Virgin Atlantic economy return to Johannesburg from London Heathrow. While under no obligation to help they managed to reseat some passengers to allow them to be next to each other. A British Airways 787 Dreamliner and A Virgin Atlantic 787 Dreamliner. It is certainly not helped by the fantastic Economy product offered by Virgin Atlantic. The space is easy to identify with massive logos visible from the drop-off forecourt, and once in the terminal, there are numerous signs with the various check-in counters, as well as an abundance of self-service units. The windows are now electronically controlled blackout windows. There are 2 washrooms at the front of the cabin that are for use by Premium Economy customers, and Virgin also employ curtain dividers between Upper Class and standard Economy, so there is a good sense of exclusivity within the cabin. So as you can see it’s a question with many variables and hard to answer. Kualoa Ranch Reviews – Is the Kualoa Ranch Worth a Visit? The meal tray is delivered around 25-minutes later, and there is a choice of 3 entrées (beef meatballs with pasta, coq au vin and mushroom risotto), and to begin there is an orange and walnut salad and dressing, and a blueberry cake for afters. I was in need of a return flight from Berlin to New York. View airline, airport, seat, and lounge photos. As Virgin Atlantic doesn’t operate any domestic or short-haul flights, it has a pretty clear-cut baggage policy. One thing you will never want for on a Virgin Premium Economy flight is food. After security, we grabbed a coffee and sandwich while we waited for boarding. Virgin Atlantic and Delta’s London Heathrow flights depart from terminal 3, an ugly mazelike jumble of a … - See 15,156 traveller reviews, 2,724 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. Today Virgin has on offer 140 movies, 123 TV options and approximately 400 albums. It is a style of interaction that may not appeal to all passengers, but it is delivered with warmth, and as long as one doesn’t mind being addressed occasionally as “love” or “my darling”, it should not offend. Coffee or tea was served and then breakfast. Boeing 787-9 in Premium Economy which was close to full. Food wise it’s quite different. Anyways, just wanted to leave you comment and say great review. Upper-class is well beyond our budget so looked forward to Virgin’s Premium Economy. There is no live TV news – however, there is a pretty decent news feed which is updated regularly during the flight with various business, sports and entertainment stories. Be sure to use these facilities whenever you can, and if you happen to hold Delta … The cabin design is contemporary with dark seat covers and carpets, and the main colouring is from the mood lighting which is well used for this late morning departure. This combined with the seat selection would have cost us the upgrade alone so the rest of the benefits are basically free! lol@disappearing act mid flight. Premium Economy is available exclusively on Virgin Australia’s five Boeing 777-300ER aircraft. Let the battle commence! The most noticeable upgrade is the china and glassware used on the meal tray, which is also nicely dressed with a linen cover. The Seats are also a Significant upgrade. While I managed to run off a single 40MB on this 9-hour flight, this was achieved by disabling any auto updates/uploads on my phone and only using the service for messaging and a very small number of emails. Our flight left Heathrow at a pretty reasonable hour and we headed to the airport around 8 am. Being on the 787-9 Dreamliner also has a few extra benefits. The comprehensive Airline and Airport customer review site for airlines and airports across the world. The actual main meal was basically the same as the outbound but a different menu and one that suited us better. Read the review. However the Business class on Virgin Atlantic is a very high end premium product way out of the reach of most. You are just treated to a much more intimate level of care for the majority of the flight. Virgin Atlantic Airways: Comparing Premium Economy Virgin Atlantic - Delta Airlines - See 15,165 traveler reviews, 2,725 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. » London Heathrow Airport has been certified as a COVID-19 3-Star Airport. The big upside is you can put a 50% tint on it meaning you can still see out the window but still see the IFE Screen properly. Service presence and energy does decline somewhat as the flight progresses, litter clearance is not as frequent, the second meal tray is slow to be removed, and perhaps most importantly washrooms become quite messy and stocked low with tissues and towels. Also, value is very different to some people. Virgin Atlantic’s first B787-9 entered the fleet in 2014. This flight we couldn’t even tell we had been flying. WiFi is available in 2 packages £4.99 for 40MB and £14.99 for 150MB. The lasagne was fairly tasty and the dessert not great a little dry and a bit nothingy. It is a pleasant surprise that the product is continued for the mid-flight drinks where customers may avail from chilled tumblers in the galley display – which seems to be lieu of any ice provision. Newspapers shortly follow and individual menus. Staff service begins well during boarding with much of the well publicised, spirited approach on full display. On arrival to LAX, we were lucky to get to immigration with almost no queue knowing there were hundreds of people from out flight behind us. Being in the premium cabin means you have a dedicated crew serving jus the 30 seats in that cabin. Before arrival, there is an afternoon tea style service with a trio of finger sandwiches, petit four cakes and a plain scone with jam and real Cornish clotted cream which is a nice taste of home before arriving into Seattle. Virgins upper-class product is out of this world but other airlines it gets you little more than the premium product offered by Virgin. To be honest we just think we lucked out on a less than brilliant menu day as the return flight suited us better. Our return flight left Seatle at 14:00 and was due to land in London around 7:30 am the next morning. I … But after another drinks service, the cabin crew dim the lights and leave you pretty much alone for the rest of the flight. In theory how it should work is that as soon as you take your seat, you are given a bottle of water for the flight, and offered a pre-flight drink, of water, orange juice, or Sparkling Wine. This makes for a great flight experience. There is a USB socket integrated into the PTV screen, and there is a 110v International outlet for larger devices under the seat. The upshot of all this is from the moment the doors opened to us getting to the car rental was less than an hour. We think they are far better than most Premium products even and are pretty much on par with most first-class products that are not of the lie-flat variety. We were booked onto the latest Virgin Atlantic 787 Dreamliner and were looking forward to flying in style. Our breakfast was a fresh tasting, warm, Pan Au Chocolat with a granola yogurt, and some a fresh fruit salad served coffee and Juice. While the virgin Economy product is already fantastic upgrading to Premium really does up the ante on your flight experience. We never like to rag on any service personnel as long as they are trying their best. All accompanied by a choice of red or white wine and a bottle of water. A big thumbs up here from us! Curiously, there isn’t a traditional inflight magazine, but the IFE guide is extensive and contains some articles so serves a quasi-option for this item. Given the flight length, one cannot grumble at all about the quantity of food available, and based on this experience, don’t expect to go hungry or thirsty in the Premium cabin. The cabin staff during boarding are chatty and effusive, and there is a sense of the party vibe that is often portrayed in the airline’s marketing. We didn’t get any pictures as I was so tired and irritable at this point I just couldn’t be bothered. From the main menus, it is possible to filter into numerous sub-categories by genre. We see so many examples of them being treated poorly and never wish to contribute to this. The final two perks are all related to arrival. Virgin Atlantic have 3 Class types, Economy, Premium Economy and First Class. As we said this is all very personal. Great article and review, thanks for sharing it with us all. When they finally reappeared and provided us with our drinks they suggested going forward to pop our heads into the Upperclass bar, just behind the curtain if we needed anything again quickly. Each seat is outfitted with a pillow and blanket during boarding. There is the usual tax-free sales brochure for those customers wanting inflight shopping. The Premium economy meal is pretty much what you get in economy but the little touches of it being served on real crockery with real knives and forks just make it that bit more special. Once boarded we were very quickly offered our welcome drink, a choice of Fizz or Orange juice, which for us is no choice. Drinks are presented in proper glassware, and wine comes in stemmed design much the same as you will find in any regional Business Class cabin. That aside the bar trolly had the usual selection of beers, wines, spirits, and mixers. We had already taken an overnight from Kahului so our recollection of this flight is a little hazy! Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. We were not intent on getting sloshed but when stuck on a plane with nothing to do but sit, eat drink and watch, it a bit disappointed when one is taken away. With only 30 seats in 5 rows of six (2-4-2). Read traveller reviews and opinions for Airlines and Airports worldwide, airline lounges and airline Seats. I’ve never been on Virgin Atlantic flight. Packed with tons of really helpful and worthwhile perks that really enhance the flight experience. It took us a while to find desert, we had written it correctly a few times lol. Those extra few inches of space, a glass of bubbly as you board, and a tasty meal served on china crockery with proper cutlery. We have been on the other end and know what a hard thankless job they are doing. View details. The tray table deploys from the armrest and covers the full seat width – this is bi-fold but sturdy and gives excellent utility for my planned work during the flight. it is a quiet and refined space which feels really personal. In the movies section, there is a fair mix of new films as well as older classics, around 20 world films and 14 for kids. The personal space is excellent. We were literally on an almost non-stop walk from the plane to the Hire Car bus. For those customers connecting, the transfer and re-check counter is positioned just after customs, so the process is as easy and streamlined and as one can expect in the US. Service at the counter is probably the weakest element during this flight experience – it is totally efficient, but there are no niceties, and I am simply directed to look at the information screens for my gate allocation at the service closing. As we required a few days in L.A to explore and recover before Hawaii we had to book as 3 flights. But when prices are £600+ it would feel an awful lot of money compared to the current Economy product! One Perk not included that would have been much appreciated was the “guaranteed L.A Sun”, this is not what we expected on arrival! View details, » Málaga-Costa del Sol Airport is the first airport in Europe to receive the COVID-19 Airport Rating. The washrooms are outfitted with the usual design for the B787, and like the cabin, this is finished to a good standard. Dinner service was the same as lunch on the outbound and included the after dinner Liqueur. A press of the button darkens or lightens the window. Middle seats are a real pain, and getting our own little space was probably our favorite part of the Premium Cabin. (adsbygoogle = window.adsbygoogle || []).push({}); Boarding begins 45-minutes before departure with priority customers called first. Did you enjoy your experience? So not a real negative it just doesn’t add to the Premium experience as everyone has the same fantastic system. we were then provided Newspapers to while away the time before take off. First an Ice Cream, then later a Steak Pasty, and then finally shortly before landing a Cream Tea, which was excellent. Virgin Atlantic Airways: Virgin Premium Economy - great experience! Delta and Virgin Atla… We feel the best way to decide is to look at the benefits and simply work out based on the price if that feels like value to you. The return flight was much the same in terms of basic perks and service levels but there are some notable differences due to the fact the majority of the passengers want to attempt to get some. Virgin Atlantic Premium Economy Class Experience It is in Premium Economy where the inconstancy in service is the most noticeable, with various items of service failing to appear, or be very late. Tea and coffee are served from a cart, and this is nicely enhanced with a large china mug. However Wander Wall is not a typo, that is what Virgin calls the snack wall, where you help yourself to snacks. This means you get the run ion the immigration desks. After they called for boarding we headed for the gate. What we did notice was the Cabin pressure” Obviously not directly, but the reduced altitude pressurization (8,000 ft instead of the usual 10,000ft) Made for a much more comfortable flight. Virgin Atlantic’s Premium Economy cabin is known for offering the widest seats you’ll find outside of a First or Business Class cabin and, combined with the airline’s reputation for friendly flight attendants, that’s what made this cabin an appealing choice for an overnight flight that I had to take between Washinton D.C. and London at a time when Business Class fares were sky-high. The obvious inconvenience of the bulkhead is that this is just behind the galley, Business Class bar and washrooms, so there is high-potential for intrusion. Did you feel it good value? What to Eat at Universal Studios, Hollywood, Chicago, Illinois Visitors Guide – Basics. You won’t regret it, as long as the price is right! Featuring Lie flat beds, premium drinks, lounge access, they even send a car to pick you up! This question is impossible to answer really and that is because of the huge range of potential prices between Economy and Premium. But that also means the Premium product is a very high quality offering to try and set it apart from the cheaper economy product. It’s right up there with some first-class products and is a brilliant luxury way to travel that can be bagged for a brilliant price on certain flights. As you can read in my recent Virgin Atlantic Economy review, I’m always pleasantly surprised by the standard of the free food and drink on board Virgin Atlantic. After checking the cases we headed to security. London Heathrow to Seattle with Virgin Atlantic Premium Economy class. You can… Read More. CHECK-IN. The Premium Cabin crew are really a cut above the norm though, it is not just false praise. I’m from Australia. De vliegtuigen hebben een drie cabine samenstelling: Upper Class (Business Class), Premium Economy Class en Economy Class. This works out at just £62.50 per person per flight. The flight departs 30-minutes late from Heathrow due to weather-related ATC issues and arrives into Seattle more or less on time after a journey that is just over 9-hours in duration. A small thing really. Overall, it is a positive start for today’s flight to Seattle, and not too dissimilar to a decent regional Business Class flight in Asia or the Middle East. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. It is a bit flat if one is to be highly critical, but it is pleasing nonetheless to have a proper cotton cover. Back in March Virgin Atlantic introduced their three new Economy products – Economy Light, Economy Classic and Economy Delight. Virgin Atlantic Economy Review – Check in. A handbag, rucksack or laptop bag is permitted in addition to the above. Apart from the disappearing act mid-flight the service was excellent. Cabin cleanliness appears satisfactory onboarding and all primary contact areas around the seat are clear and free of debris. Virgin does not give any amenity pack (eye mask and suchlike) on daytime flights, and in consideration of the time difference (it is 0245am in Seattle at the time of departure), this seems somewhat thrifty given many customers do catch some sleep before a sociable lunchtime arrival for the day ahead. First class would be your business class equivalent. I thought that was funny. Flying west across the Atlantic to the East Coast of the US is a quick and easy daytime flight, so there wasn’t a need for a lie-flat bed or an enclosed suite. This is way above what we want to pay the economy fair was only £330, and we don’t NEED some of the extras so this time chose to go economy. Free drinks in Las Vegas Casinos – Do You Still Get Free Drinks in Las Vegas Casinos in 2021? The system is branded up as Vera – Virgin’s trendy moniker for the interface and accompanying IFE guide. There is a bar snack of sour cream pretzels from a well-known global brand. After some searching, I found a sub-$1000 round-trip Virgin Atlantic premium economy fare from London Heathrow to Newark. The booking system had no issue with this and came back with a great price for economy, Just before confirmation it offered us the upgrade £250 for all flights. Soft drink choices are similarly extensive and include more niche items such as ginger ale, cranberry juice and sparkling water which are not always found outside of the front cabins. Our review should help you decide if the upgrade is worth the extra or if you should continue to slum it in coach! We were also provided with a nice Herchel branded Amenity kit, which makes a nice change form the basic plastic wallet type kits handed out in Economy, although it didn’t actually contain many extras. The cabin was dark and apart from the Hum of the engines and 600mph winds rushing by, very quiet. We would not hesitate to book if the price is right! You can also pop your head round to the Upper-class bar. It’s hard not to argue that would be great value! With the Delta flights upgraded to Comfort plus. Drinkwise the service was very top heavy. And these can be big advantages when trying to get through US Customs. After 20+ hours in the air, we were left frustrated as there were still things we hadn’t got round to watching! Like the outbound flight, we received nothing but excellent service and witnessed the crew sort out a disruptive couple who had not bothered to book seats, a free perk for Premium and were complaining they were not happy with their seats. In de 747-400 vlieg ik van Londen naar Orlando wat een lange vlucht is maar er net een nieuw entertainment systeem ingebouwd: Zo'n 40 bioscoopfilms, 60 TV series, Nieuws headlines die tijdens de vlucht wordt ge-update en de mogelijkheid om te bellen, e-mailen, internetten met je eigen smartphone! Having just the two seats to ourselves just works so much better. British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. A search for a round-trip premium economy flight via Google Flights for the same time this year shows that you can book for about $1,160.As I mentioned before, when I arrived at LHR’s mostly deserted Terminal 3, I inquired about g… Bread is seen being given to other customers, but I am not offered this item, so the is quality untested. You just need to ask your self if the perks you get are worth it to YOU for your trip. Arriving at T3 the went straight to our first perk dedicated check-in, While this was excellent and we wheeled our 4 cases straight to the front with absolutely zero queues. What is the Weather Like in Chicago, Illinois? This is well-stocked with a range of packet snacks, soft drinks and water, and the staff seem happy to provide other drinks from the bar menu to those customers that want these. Virgin Atlantic check-in is positioned in Zone A at Terminal 3 at Heathrow. However, overall, this is genuinely one of the more enjoyable Transatlantic experiences I have had with any airline, in any cabin. Call buttons unanswered. Great, but in all honesty, the other economy desks were basically empty too. Whilst this Virgin Atlantic economy review will focus on the Johannesburg to Heathrow leg, I wanted to highlight a couple of excellent benefits to flying out of Heathrow Terminal 3. T… And for dessert was a sticky toffee Slice. Again this is shared by all passengers not just Premium. De in Groot-Brittannië gevestigde Virgin Atlantic (VS) vliegt naar ongeveer 30 bestemmingen binnen het Verenigd Koninkrijk, elders in Europa en in Afrika, Azië, het Midden-Oosten, Noord-Amerika en het Caribisch gebied. I arrived at Terminal E at Boston Logan International airport and flew right by the long lines for Economy class and went right to the check in counters for Premium Economy.Out of curiosity I asked about an upgrade to Upper Class which turned out to be $1200 for the flight, more than my entire ticket. The food is quite excellent, and the product sits somewhere between long-haul Economy Class and regional Business Class for flavour, texture and presentation. https://www.airlinequality.com/airline-reviews/virgin-atlantic-airways Efficiency during the main contact points is all quite satisfactory with drink and meals delivered with good speed, and there is decent attention to clearing away the litter. There is some coffee-ring staining to the tray table when this is pulled-out but the fact that the mood lighting is quite subdued and dark means that this is only seen after departure when there is more illumination. It's the little touches here and there that help you truly enjoy your time in the air. For this particular flight there was quite a queue for economy, but premium check in took no more than 10 minutes from queueing to boarding pass. Apart from the Wander Wall where snacks are available for the entire flight you are constantly plied with food. All of these flights depart the East Coast of Australia late morning/midday except for Virgin’s Brisbane flight, which is a late-night departure. Proper quality metal cutlery is in the napkin roll, and as discussed, glassware is used for water and wine. These seats all have personal air vents which means that the cabin temperature is comfortable for the flight to Seattle. Drink wise we were left a touch disappointed. I used my Chase Sapphire Preferred Card and paid $797 for my round-trip economy ticket, which earned me 1,594 Ultimate Rewards points thanks to the card’s 2x points bonus category for travel purchases. First class would be your business class equivalent. After a night of fitful and restless “sleep,” we were brought round by the rising sun and the cabin lights. A Review of Premium Economy on Virgin Atlantic Twitter Facebook Pinterest LinkedIn Email My first experience with one of the Virgin airlines was when I flew on Virgin Atlantic to London two years ago en route to South Africa. They make the Transpacific journey from Sydney, Melbourne and Brisbane to Los Angeles. Kate having four cheese pasta and I had beef stroganoff. View details. After lunch, the cabin crew seem to disappear. Virgin was asking £200+ per person. As frequent and regular traveller of both short and long haul flights I gotta say it is well worth it to spend a few extra pennies to get that upgrade as you get the all-important seat selection and can choose a seat that is comfortable and window side or better still window and bassinet (extra leg room). Economy Delight is the new premium element of Virgin Atlantic’s Economy class (not to be confused with Premium Economy which is something totally different) and comes with: extra legroom (34″ pitch) But all in all, we found Virgin Premium to be a strong product that’s is well worth it when crossing the Atlantic. Of course, we were still tired but no different from a day at work or such. San Francisco CityPASS Review 2021 – Is the San Francisco CityPASS worth it? » Flying London to Rome return with British Airways during COVID-19. This includes Upper-Class cabin passengers, FF members and handily, Virgin also include Premium Economy in this category. 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