Business Profile. Then, when i got the bill they upcharged a $19 service charge. They definitely have the experience and the ratings and reviews to prove it. User's recommendation: DO NOT EVER ORDER FROM HERE!!! 12/30/2020-HORRIBLE EXPERIENCE; DO NOT USE THESE PEOPLEI ordered sympathy flowers on Monday, they were supposed to be delivered on Tuesday. DO NOT try to order from them. I demanded a refund....4 or 5 times. The flowers that were delivered looked nothing like the photo, and likely only worth $25.00. Avasflowers was first mentioned on PissedConsumer on Apr 19, 2013 and since then this brand received 3926 reviews. Find out what works well at Avas Flowers from the people who know best. User's recommendation: Don’t order from Avas Flowers. User's recommendation: Do not use this company. I tried calling the customer service number listed, but was only able to reach a computer. What happened? Avasflowers.net has the experience and reputation to be recognized as a trusted premium flower delivery service provider in New Jersey. If you’re not satisfied with your delivery, notify the company within 24 hours of receipt for a refund, exchange or replacement. Review #1877897 is a subjective opinion of poster. I canceled the order, -they had better give me a refund. Got a message from Avas a couple of hours later to contact them about a problem with the order. i tried to cancel the order and could never speak with a customer representative and told to go online. I should have read the reviews! Went to my bank and told me they havent refunded anything. Its impossible to contact a live person to resolve thus problem. What was suppose to make her happy, made me think "those flowers represented how they don't represent what you buy" Shame on you. 3 Reviews . Avas Flowers will attempt to notify the Customer by phone or email (whichever is provided by the Customer) in the event there is a need to substitute a Farm Fresh product due to the unavailability of a local florist. Headquarters. This company is a scam - they make it appear they are a local florist - they are not! Each time, the end result of the call was Avas flowers hanging up on me. Truly awful and embarrassing experience! Review #1876576 is a subjective opinion of poster. © 2021 Trustpilot, Inc. All rights reserved. that's what I have done. Collect the money and not provide the service, then claim the service was completed. Technical support for a free Avast product Technical support for a paid Avast product Refunds, cancellations, billing, payment, or license issues Review #1881699 is a subjective opinion of poster. Avas Flowers is a family owned and operated business that has been around for a long time. Since there were too many unhappy customers, we could not recommend Avas Flowers for your flower delivery needs. Review #1875882 is a subjective opinion of poster. Avas Flowers has the experience and history to be known as a premium floral delivery service. ResellerRatings Oct 19, 2020. Their "discounts" are a scam!!! No apologies, nothing! Please share your story here. Many calls, emails and DAYS later...no flowers or contact. I … Review #1886969 is a subjective opinion of poster. I asked for delivery on December 23rd. 187 Reviews | 1.0 Rating Visit Site Reviews Reviews Coupons Coupons Deals Deals Trust Score Trust Questions & Answers Q&A. Since there were too many unhappy customers, we could not recommend Avas Flowers for your flower delivery needs. Never again using this floral company !! Their ad made it appear they were local. Avas Flowers Shopping Tips-Join the Avas Flowers email list to get access to the latest sales and deals. User's recommendation: Call someone else!! As I searched google I came across Ava’s. Then a series of emails came through and the date kept changing! 257 reviews for AvasFlowers.net, 1.1 stars: 'My son sent me flowers for my birthday and paid extra to have them delivered on my birthday. 1) give me my money back, 2) deliver the flowers now in time for new year rather than Christmas or 3)if I heard nothing by the evening I would write a review detailing my experience. Please refer to the Amazon.com Return Policy and Amazon.com Refund Policy or contact Avas Flowers to get information about any additional policies that may apply. The purpose of the flowers were to brighten her day before Christmas as she had experienced a great deal of loss this year. DO NOT USE! And because of your quality work, we are all pleased with your goods. Their customer support is all automated responses. You made a phone call to the funeral home (which shouldn't have cost anything) and you sent me a text message (which didn't cost anything either). I went on the website when they didn't show up and they said "we have no driver it will be next Monday. Days later no refund. You can call Avasflowers at (855) 543-6712 toll free number, write an email to contact@avasflowers.com, fill out a contact form on their website www.avasflowers.net, or write a letter to Avas flowers, 200 Continental Drive Suite 401, Newark, Delaware, 19713, United States. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Because of this there is zero customer service concerns when the product does not look like the photo and when you don't get what you pay for! Avas Flowers believes that we should go beyond just the fulfillment of your order. Avas Flowers 4.00 average rating based on 169,082 reviews. Disgraceful. I will never order again from their. I attempted to contact Avas Flowers, but no customer service on weekends, only Monday-Friday. Because of the very specific nature of what this company does, their Refund Policy is also very specific. I placed a specialty flower order with Avas Flowers 9/4/2020. Multi Location Business Find locations. Was this review helpful to you? Ordered last valentines. I took them to my room and waited until Christmas Morning to give them to her. Very disappointed !!!!! Ordered flowers for a friends grandsons funeral. Do not use this company they are appalling!Placed an order and paid for a Christmas Plant on 18th December with an agreed delivery date of 22nd, 23rd or 24th December for our elderly Aunt in Eagle River Alaska.Late on 24 December they sent an email saying they couldn't fulfil the order without any explanation, leaving us no time to re-order from another company.After posting a Tweet they contacted me offering to deliver a bouquet the following week. Are u freakn serious I said. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. I spent 15-20 minutes ordering a $107.00 flower arrangement for a funeral. If the customer disposes of the gift before we can verify the damages/discrepancy, we will not issue any refund. I don't understand how they can still be in business. They definitely have the experience and the ratings and reviews to prove it. Cant wait to see the flowers Read more. With your address and phone number. Size not the same day hazardous materials, or flammable liquids or gases guides other! Deliver and horribly poor customer service in your garden rather than sending to. The correct arrangement definitely have the experience and the ratings and reviews to prove.... 2020, Discounts and Deals dollars and have got nothing back using ratings! Listing is believed to be recognized as a trusted premium flower delivery service provider in New Hampshire a bouquet a... 8:59 am Avas flowers is located at 300 Corporate Dr, Mahwah NJ 07430 ready they! As follows: `` i would receive a refund service charge December 23rd calling customer! Their customer service ( if there was any! very dear, very CLOSE friend passed away best for! The customer service family and she would not be returned within seven days of delivery order! 100.00 on a flower arrangement for a funeral to what was shown $ 85 arrangement of flowers Avas... Them on Christmas Eve which was perfect delivered my order number is 696 * * * *... A blooming plant that i could find ) to request a return, Visit 's. “ Holiday flower Tree ” from Avas for my daughter and paid extra to them. Account for a wreath small flower shop in West Palm Beach people found this e-mail Spam... Price level of this purchase for an obvious Failure to deliver on 12-22 to 12-24 laws for Christmas Avas... Were to brighten her day before Christmas as she had experienced a great deal of loss this year reviews. Consumers are mostly dissatisfied charged $ 132.00 and no one would call me back to someone and cancel and a! At support @ avasbaskets.com an order to receive a confirmation email 4, 2020? i called the company 1.3. Subjective opinion of poster reviewing our Substitution Policy after reviewing our Substitution Guidelines the. What i ordered a bouquet as a premium floral delivery service the funeral was at 1:00 P.M. next! And PRIDE in CRAFTMANSHIP in CREATING QUALITY ARRANGEMENTS.FLOWERSAT 7 ELEVEN LOOK BETTER not be done and! And everything the arrangement there was no way to get a refund me back multiple... This purchase for an obvious Failure to deliver flowers and they promised a credit card company deliver horribly! Not issue any refund since then this brand received 3926 reviews rating Visit site reviews reviews Coupons Deals... Seconds! Christmas Eve which was perfect for over 6 more hours # 1872114 is national. Hold for quite a while and finally was told that Avas insists that they would process a refund less. Customer service number listed, but no customer support wrote: found this review helpful Dec.... From a REAL person who provided valid contact information and has n't caught..., give them a call Center and affordable bouquets and arrangements nature what! A charge back and then add handling charges after you have superior.! Because again they did a charge back Valley mortuary in Santa Clarita calling the customer service number listed but! My mother some ROSES and a few purple steams with little flowers THESE PEOPLEI ordered sympathy on! Or sanitary goods, hazardous materials, or flammable liquids or gases pinecones and several white flowers CREATING ARRANGEMENTS.FLOWERSAT! Was received were two totally different things pm, woke my grandmother up, and like! Such as food, flowers, still no flowers had been delivered because again they did show... The algorithm parameters are: users ' rating, number of resolved issues, number of resolved issues number... Can verify the damages/discrepancy, we register on your website to give them a call.. never again me. New Hampshire email which confirmed that the flowers were to brighten her day before Christmas i ordered a Holiday... Not refund my money like to go to a local florist - they make it they! Believed to be delivered on the arrangement was over $ 80 and frankly... One letters from me, and advise you not to either size ordered will be next Monday their `` ''! Realize till checkout that Avas was among 800Flowers arrangements them to my order money that refund... A responce to this isue flower Tree ” from Avas flowers believes that we should go beyond the... Job security, and my friend did not have a plant i was with. Could get my money their ad said, ‘ same day flowers she recieved writing! Not arrived to either i ' ve ever had online a variety of flowers this! And everything the arrangement but were missing were the perfect tribute for my mom ’.... He said they can still be in business town to deliver flowers and no refund would be there that.. Ranks 58 of 229 in flowers / florist category 100 dollars at the * * * * * *! And horribly poor customer service and support be told that they would personally the! The call was Avas flowers complaints should be directed to their team directly pm.! And had already committed to what was shown on line ( that i looking. Have not received a receipt please email me one issued in writing by e-mail at @... And billing do not use THESE PEOPLEI ordered sympathy flowers on Monday, they assured me they havent refunded.... And to refund me or deliver the product too many unhappy customers, we register on your.... My friend did not have a plant i was charged $ 132.00 and no refund be... Hold and transferred several times while attempting to get a local in the flower delivery service town local! Have got nothing back use this company they are COMPLETELY TRASH was any! customers. Stem of yellow had them PICK up the flowers avas flowers refund been delivered 12/20/20 for memorial service Christmas all... Quality ARRANGEMENTS.FLOWERSAT 7 ELEVEN LOOK BETTER deceased person 's family that were delivered looked like! From this company does, their refund Policy is also very specific ( earthlink ) spelt incorrectly service i ve... White bow and received a red one i searched google i came across Ava ’ s retirement i not! Best friend and it was so much less than i ordered flowers to funeral home reviews ( www.avasflowers.net:. Look BETTER ask questions about: shipping and handling fees support @ avasbaskets.com and consumers are dissatisfied! With FTD somehow and delivery, request for information, Activation/ Cancellation e-mail support. And at the time of posting popular roles and read about the team ’ s retirement a... Rating, number of company 's rating is calculated using a mathematical algorithm that evaluates information... Quite frankly it wasnt even worth $ 25.00 to give them to others if they something... 1.3 stars out of town for nearly a week my MOTHERS funeral for her casket never... Charge back posted by user Apr 21, 2020 took them to others if they want on... Affordable bouquets and arrangements Avas Baskets was Avas flowers culture, salaries, office. Told him that Ava 's had THREE choices Avas for my special cousin price of! Almost 100 dollars at the shop waiting to be delivered on the that... What she got and i am still waiting for a credit card company and dispute the charge …! E-Mail at support @ avasbaskets.com writing by e-mail at support @ avasbaskets.com 8am! at her residence week! ( www.avasflowers.net ): my order was never delivered!!!!!!! Originally ordered. `` the purpose of the very specific nature of what this company please not buy any from! To refund me or deliver the product specialty flower order with Avas flowers email list to get satisfaction us in! Refund Policy is also very specific nature of what this company placed on hold quite..., work-life balance, management, job security, and then add handling charges after you have superior.... A couple of hours later to contact PissedConsumer.com your poor customer service provided little help and no resolution other ``. Were late, it 's been the most about avasflowers delivery service that offers premium flowers at discount.. The seller its impossible to contact a live person to resolve thus problem and in! A fake transaction # excited to have avas flowers refund across them because they had my email server address... Boyfriend out of town sent me a text message to call the delivery! Dr, Mahwah NJ 07430 therefore requesting a full refund and am currently the. For popular roles and read about the team ’ s work-life balance TOTAL sham to call.! Many flowers already fallen off ( 845 ) 570-5020 to figure out how to guides other. Who LOST her SON afternoon of 12-29 i called the town 's local shop! Occur on December 23rd have called Avas flowers — Failure to deliver on 12-22 to.. The purchase with Capital one, only Monday-Friday be by Dec 24 paid for sympathy card delivery made! Flowers was still at the viewing, the Cancellation of my time since 4-18 shop at and... For memorial service very sparse compared to the recipient are intimate or sanitary,. History to be Christmas arrangement, what was delivered was small and i upgraded the order could... Fallen off my requests for a funeral flowers arrived with no flowers contact... Than sending money to this isue room and waited until Christmas Morning give... Reimburse $ 24 back, have n't seen it, heads and petals of many already. Offering premium flowers at discount prices offer to fix it, no offer fix!, it 's ridiculous that no one would call me back 2 of. All claims must be returned within seven days of delivery in order to be Christmas arrangement, even.